Shipping Policy
Order Processing:
Orders are typically processed within the vendor's selected time.
Delivery Timeframes:
The delivery timeframe may vary based on the vendor's location and availability. Customers can choose their preferred delivery time slot.
Delivery Areas:
Our delivery service covers the area where our vendor decides to deliver. Customers can check the app to confirm whether their location falls within the service area.
Shipping Fees:
Delivery fees are separate from the product price and will be displayed during checkout. Some vendors may offer free delivery for orders above a certain amount. Check the app for applicable promotions and discounts.
Tracking Orders:
Customers will receive a delivery confirmation notification once their order has been delivered. In case of any issues or concerns with the delivery, customers are encouraged to contact our customer support for prompt assistance.
Delivery Address:
Customers are responsible for providing accurate and complete delivery addresses during the order placement. Changes to the delivery address after order confirmation may not be possible. Please review your order details carefully before confirming.
Failed Deliveries:
If a delivery is unsuccessful, the app will provide information on the next steps, including reattempting the delivery or contacting customer support for assistance.
Communication:
Customers will receive notifications and updates regarding their order status through the app. It is essential to keep the app notifications enabled for a seamless experience.
Policy Changes:
This shipping policy is subject to change. The app or other communication channels will notify customers of any updates.
For any further inquiries or clarification, please get in touch with our customer support team.